Frequently Asked Questions

1 What defines the "Natural Grade" of European Oak used in the Signature Series?

The Signature Series features UrbanWood Natural Grade European Oak. This grade showcases the wood's natural character, including visible knots, small voids, and mineral streaks, contributing to its authentic aesthetic. It also has a flat surface with light to medium wire-brushing and micro-beveled edges.

2 What type of finish does the Signature Series flooring have and what are its durability features?

The Signature Series uses DuRa Finish™ Ultra Matte, an advanced floor coating that offers superior protection and a low gloss finish with 7%-8% sheen. It is also available with DuRa Finish™ Commercial for enhanced durability. The Ultra Matte finish comes with a 30-year residential finish warranty and a limited lifetime structural warranty.

3 Can Signature Series flooring be installed over radiant heating systems or in different areas of a home?

Yes, the Signature Series flooring is approved for installation over radiant floor heating systems. It is also suitable for installation above, on, or below grade, offering versatility for various residential and commercial projects.

4 What environmental certifications does the Signature Series flooring hold?

The Signature Series is third-party certified by Underwriters Laboratories to the level of GREENGUARD Gold, ensuring low emissions and excellent indoor air quality. It is also CARB II compliant, and uses formaldehyde-free adhesives, contributing to ultra-low VOC emissions.